Policies

Class Cancellation, Transfer + Refund Policies

We understand that life brings many surprises to us all, and sometimes people must cancel their class registration. Please help us continue to offer these wonderful classes, at the most affordable costs possible, by reading and adhering to our cancellation, refund, and transfer policies.

Class/Workshop/Camp Cancellations

Classes/workshops are canceled when enrollment minimums are not reached. Cancellations are determined no later than 2 business days before the class starts. Summer camp cancellations will be determined no less than 5 business days before the start of the camp.

If the Center cancels a class, camp, or workshop, the student will have the option to transfer to another class, as long as space is available, or receive a 100% refund for the cancelled class. If the class is part of a series, the refund amount will be the cost of one class, not the entire series.

Transfers

A student may transfer from one class to another within the same semester provided that:

Space remains in the class to which the student wishes to transfer.
In the event there is a price discrepancy, the difference must be paid at the time of Please note, with six or fewer days’ notice, no refunds will be given when transferring from a higher-cost course to a lower-cost course.
The transfer is completed prior to the 2nd class meeting of both the initially scheduled class and the new class.

Refunds

At the Center, we are committed to providing high-quality arts education. Once a student has enrolled in a class, their spot is reserved, and resources are allocated accordingly.

Classes & Workshops:

100% refund with seven or more days’ notice prior to the start date of the class.
50% refunded with six or fewer days’ notice, but prior to the 1st class.
No refunds will be made after the start of the 1st class.

Camps:

100% refund with seven or more days’ notice prior to the start date of the camp.
No refunds, full or partial, will be made after this time, for any reason, including illness.
We do not prorate camps if a camper is not available for the entire week of camp.

Please note that under no circumstances will Thomasville Center for the Arts prorate any class, camp, or workshop for any reason including illness.

Event Cancellation + Refund Policy

All event tickets are non-refundable for any reason, including illness.

All Abilities Welcome

All students are welcome and encouraged at Thomasville Center for the Arts. If you have any questions or feedback about how we can best support you and/or your children, we are happy to schedule a meeting with you. Please email bshiver@thomasvillarts.org with any questions or to schedule a meeting regarding supports and accommodations in the classroom. The Center is an accessible campus.

Classroom Conduct

We strive to create a safe, relaxing, and fun environment for all our students. If a student is displaying disruptive or unsafe behavior, is not following Center policies, or is disrespectful or threatening towards other students, the instructor, or staff, the student will be asked to correct their behavior, and may schedule a parent meeting. If the behavior was of an egregious nature requiring immediate action or the behavior continues after a request to correct it, the Center reserves the right to ask the student not to return. In this event, no refund will be offered.

Student Property

The Center is not responsible for artwork and other property left on the premises and has no liability if such property is lost, stolen, or damaged. Artwork or property left two weeks after the class or workshop ends will be discarded.

Adult Liability + Photo Release

By virtue of registration for class(es), workshop(s), or event(s), participants release Thomasville Center for the Arts from any bodily injury sustained, or loss or damage of any personal article, while on the premises or through their participation in any activity sponsored by the Center. If medical attention is required due to accident or illness, the Center shall be permitted to seek such medical services as it deems necessary and appropriate through EMS/911 and/or local hospitals. Participants agree to allow the Center to take photographs in which they may appear, to be used only for the Center’s public relations and archival purposes, unless the Center is notified in writing otherwise.

Membership

Memberships are non-transferable and non-refundable. If you would like more information about the Center’s policies, please direct your questions to the Operations Director by emailing bkreamer@thomasvillearts.org or visiting the front desk to speak to a staff member.